Refund Policy
1. Overview
At Athlympia, we’re committed to delivering high-quality sports clothing that empowers your performance. If, for any reason, you're not fully satisfied with your purchase, our refund policy ensures a smooth and hassle-free experience.
2. Eligibility for Refunds
To be eligible for a refund:
The following items are non-refundable:
Gift cards
1. Initiate a Return: Start by contacting us at info@athlympia.com with your order details.
2. Return the Item: Once approved, send the item to our provided return address.
3. Processing the Refund: After receiving your return, we will inspect it. Refunds will be processed within 7-10 business days to your original payment method.
5. Late or Missing Refunds
If your refund hasn’t appeared in your account after 10 business days, please:
To ensure the best fit, Athlympia offers exchanges for size or color. For exchanges, contact us within 3 days of purchase, and we’ll guide you through the process.
7. Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect. We recommend using a trackable shipping service to ensure safe delivery.
8. Contact Us
For questions or additional support, reach out to us:
Email: info@athlympia.com
Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
Thank you for choosing Athlympia! We’re here to help make your shopping experience enjoyable and stress-free.
At Athlympia, we’re committed to delivering high-quality sports clothing that empowers your performance. If, for any reason, you're not fully satisfied with your purchase, our refund policy ensures a smooth and hassle-free experience.
2. Eligibility for Refunds
To be eligible for a refund:
- Items must be returned within 3 days of delivery.
- Items must be unused, unwashed, and in original packaging .
- Original **receipt or proof of purchase** is required.
The following items are non-refundable:
Gift cards
- Items marked as final sale
- Custom or personalized items
1. Initiate a Return: Start by contacting us at info@athlympia.com with your order details.
2. Return the Item: Once approved, send the item to our provided return address.
3. Processing the Refund: After receiving your return, we will inspect it. Refunds will be processed within 7-10 business days to your original payment method.
5. Late or Missing Refunds
If your refund hasn’t appeared in your account after 10 business days, please:
- Check with your bank or credit card provider (processing times can vary).
- Contact us at info@athlympia.com for further assistance.
To ensure the best fit, Athlympia offers exchanges for size or color. For exchanges, contact us within 3 days of purchase, and we’ll guide you through the process.
7. Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect. We recommend using a trackable shipping service to ensure safe delivery.
8. Contact Us
For questions or additional support, reach out to us:
Email: info@athlympia.com
Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)
Thank you for choosing Athlympia! We’re here to help make your shopping experience enjoyable and stress-free.